FAQ
What is the estimated delivery time for my order?
- Your orders are shipped after a production process of 15 to 20 days. Delivery time depends on your location and generally takes between 3-5 business days.
How much does shipping cost?
- Shipping fees vary depending on your delivery address and order size. The exact shipping cost will be calculated and shown during the checkout process.
What payment methods do you accept?
- We accept credit cards, debit cards, and some regional payment methods. Secure payment processors ensure a safe transaction.
How can I track my order?
- After your order has been shipped, you will receive a tracking number by e-mail. You can use this number to track your order on the courier's website. You can also find out your tracking number at any time on the account page or via chat.
What should I do if I have an issue with my account?
- If you encounter any problems with your account, feel free to contact our customer support team. We will resolve the issue as soon as possible.
How can I be notified about discounts and campaigns?
- You can subscribe to our newsletter for campaigns and updates.
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