Hizmet şartları

DISTANCE SALES AGREEMENT

ARTICLE 1 – SUBJECT AND PARTIES OF THE AGREEMENT

1.1. This agreement determines the rights, obligations, and responsibilities of the parties in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on the Principles and Procedures of Distance Contracts regarding the sale and delivery of the products and services purchased by the BUYER through the website https://trinitysworks.com (hereinafter referred to as the WEBSITE), which is operated by the SELLER.

1.2. The BUYER acknowledges and declares that they have been informed about the main characteristics of the goods or services, the sales price, the payment method, the delivery terms, and all preliminary information regarding the goods or services subject to the sale, as well as the right of "withdrawal," and that they have confirmed such information electronically before placing the order and agreeing to the provisions of this agreement. The preliminary information and the invoice presented on the payment page of the website https://trinitysworks.com are integral parts of this agreement.

1.3. SELLER INFORMATION

1.4. BUYER INFORMATION

  • Name / Company Name: [invoice-user-name] – [user-name]
  • ID Number: [ID-number]
  • Address: [invoice-address]
  • Phone: [phone-number]
  • Email: [email-address]

2.1. This agreement is concluded on the date when the BUYER completes their order on the WEBSITE, [date], and a copy of the agreement is sent to the BUYER's email address.

3.1. The details, including the unit price, taxes, and quantity, of the products and services ordered by the BUYER are provided below. The products listed in the table below are hereinafter referred to as PRODUCTS.

  • Order Details and Total Amount: [cart-total]
  • Order Date: [date]

4.1. The PRODUCTS will be delivered to the BUYER by Trinitysworks via postal service. In cases of necessity, this delivery period may change, provided that the BUYER is notified in writing via their email address.

5.1. The BUYER acknowledges and declares that installment sales are only possible through credit cards issued by banks, and they will confirm the relevant interest rates and default interest details with their respective banks. The provisions of applicable legislation regarding interest and default interest shall apply under the credit card agreement between the bank and the BUYER. Installment payment facilities provided by financial institutions such as banks are considered as credit or installment options offered directly by those institutions. The PRODUCT sales conducted under this framework are considered cash sales between the SELLER and the BUYER. The SELLER retains their legal rights (including the right to terminate the agreement or demand the immediate payment of all remaining dues with default interest in the event of non-payment of any installment) in cases legally classified as installment sales. In cases of default, a monthly default interest of 5% will be applied.

 

6.1. The BUYER confirms that they have read and understood the main characteristics of the products displayed on the WEBSITE, their sales prices, payment methods, and delivery information, and that they have electronically provided the necessary confirmation for the sale.

6.2. By confirming this agreement electronically, the BUYER also confirms that they have received and understood the address details, product characteristics, prices including taxes, payment methods, and delivery terms required by the consumer protection regulations prior to the conclusion of the agreement.

6.3. The SELLER is responsible for ensuring that the PRODUCTS are delivered in a complete and undamaged condition, conforming to the specifications outlined in the order, and with any applicable warranty documents and user manuals.

6.4. The SELLER reserves the right to supply a product of equal quality and price to the BUYER before the obligation period ends if the contractual product cannot be supplied.

6.5. If fulfillment of the product or service becomes impossible, the SELLER shall notify the BUYER before the obligation period ends and may supply a product of equal quality and price.

6.6. The delivery of the PRODUCTS is conditional upon the receipt of the signed copy of this agreement and the payment by the BUYER using their chosen payment method. In cases where the payment is not completed or is canceled by the bank, the SELLER is deemed released from the obligation to deliver the product.

6.7. If the payment for the PRODUCTS is not received due to any reason after the delivery of the PRODUCTS, the BUYER shall return the PRODUCTS to the SELLER within 3 days at their own expense. The SELLER retains the right to pursue any legal and contractual claims for the unpaid amount.

6.8. If extraordinary circumstances (e.g., adverse weather, natural disasters) prevent delivery between 10.08.2018 and 16.08.2018, the SELLER will notify the BUYER. In such cases, the BUYER may cancel the order, request a similar product, or wait until the extraordinary situation is resolved. If the order is canceled, the payment will be refunded within 10 days. Refunds for credit card payments will be processed back to the credit card.

7.1. The SELLER acknowledges that the BUYER has the right to withdraw from the contract within seven days from receiving the product or signing the agreement without incurring any legal or penal liability and without providing any justification.

7.2. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing within this period. Upon exercising the withdrawal right, the product must be returned to the SELLER with a copy of the delivery receipt and the original invoice. Refunds will be processed within 10 days of receiving these documents.

7.3. If the original invoice is not returned, VAT and other applicable taxes cannot be refunded. The cost of returning the product is borne by the BUYER.

7.4. The right of withdrawal cannot be exercised for custom-made or personalized products, perishable goods, or products with a short expiration date.

8.1. In case of disputes arising from this Agreement, the SELLER's records (including electronic and audio records) shall serve as conclusive evidence. Disputes within the jurisdiction of the Consumer Arbitration Committees (as determined by the Ministry of Trade) or the Consumer Courts and Enforcement Offices in the BUYER's or SELLER's location shall be resolved accordingly.

8.2. The BUYER acknowledges that they have read, understood, and accepted all the terms and conditions of this Agreement and the preliminary information contained therein.